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Work with awesmart

We are always looking for extra odinary people to join our team

Client Service Officer

Looking for customer focused, empathetic, proactive, solution oriented young individuals with a great work ethic to join our team of customer service. Ideal candidate should have an experience of 1-3 years, preferably in banking & financial services. Freshers and candidates with lesser experience will also be considered if they are exceptionally good.

Location: Bangalore

Competencies and Skills Required:

  • Excellent communication and presentation skills
  • Pleasing personality and positive attitude
  • Ability to multi-task, prioritize and manage time effectively
  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and practices
  • Customer orientation and ability to adapt

Role and responsibilities:

  • Manage inbound calls, maintain records for the incoming leads, ensure follow up and closure.
  • Generate sales leads by making outbound calls.
  • Keep records of customer interactions, process customer accounts, handle paper work &, file documents end to end.
  • Coordinate with the sales team and other entities for smooth processing.
  • Provide accurate, valid and complete information to the clients and the sales team.
  • Handle complaints, provide appropriate solutions in a time bound manner, follow up to ensure resolution.
  • Meet personal sales targets.
  • Take the extra mile to engage customers, service them and generate references.

Education Qualification:


To apply mail your updated resume to